Everybody is a critic and if you are a restaurant owner, you have a target on your business. Restaurant review sites are growing and there is more than just Yelp to consider.
Each day can be spent chasing comments on the Internet to protect your restaurant reputation. While this article is not about restaurant reputation management, the long list below may make you nervous enough to look for a solution.
Reminder: When someone makes a comment online, you will not feel it or hear about it anymore than you would in the old days when people would talk. The difference is in the permanance of the comment and the whole world is watching and listening.
Turn the comments and restaurant reviews online into a restaurant marketing opportunity. Instead of waiting for something to happen and wonder "Will it be ok?", be pro-active and influence your destiny.