Testimonials and Positive Feedback

Posted by Michael Hartzell on Thu, May 02, 2013

It's pretty simple.  In your email system, create a folder.  Title the folder: "Testimonials and Positive Feedback".  How fast can you fill this folder to the point where it overflows? To be sure you don't forget the folder exists, move it towards the top of your email folder directory.  Sure enough, most of the positive comments in this folder will be for your eyes only.  Only you and your team will see these amazing and inspiring comments.

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Tags: Customer Service, Surveys

Qdabra Video Training Series - InfoPath Surveys

Posted by Michael Hartzell on Wed, Jun 20, 2012

Qdabra Software has a mission:  "Use off-the-shelf software to help streamline and automate business processes thereby reducing your IT costs and making you more competitive."

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Tags: Software, Microsoft, Surveys

Hazards of Anonymous Surveys

Posted by Michael Hartzell on Mon, Jun 13, 2011

To survey people anonymously is not typically a path to business success.  Asking for opinions without knowing the source and background of those giving the answer could have decision makers who are not in touch going down a dead end.

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Tags: Business Success Tips, Surveys