"Go beyond the checklist, offer 'Heart & Soul'." - Michael Hartzell CLM
"Without 'Measures of Success', walking in fog is just as helpful." - Michael Hartzell CLM
"Don't wait. Building it does not make them come. Make Unique Personal Invitations..... perpetually" - Michael Hartzell CLM
"Invest to be 'best.' Be at war with: 'Acceptable Marginalism'." - Michael Hartzell CLM
"Difficult is not a reason to stop. It means we grease it, oil it... make it work." - Michael Hartzell CLM
"Be like water, water always finds a way." - Michael Hartzell CLM
"Treat them as they are your friend, family, royalty or Favorite Rock Star." - Michael Hartzell CLM
"What is the real value of your business? Things or People? (Hopefully its people.)" - Michael Hartzell CLM
"Software, Knowledge and Enthusiasm are NOT a Substitute for Good Judgment." - Michael Hartzell CLM
"Success comes from inspiring 10,000 simultaneous cheers." - Michael Hartzell CLM
"The longer you want the sled ride to be, the higher you have to climb." - Michael Hartzell CLM
"Marketing with charismatic, clever and quick ideas will not sustain success for long. Commit to being consistent, persistent and brave." - Michael Hartzell CLM
“Be like lightning, not like thunder. Thunder is always last.” - Michael Hartzell CLM
"Those who know who they are, who they serve and where they are going have fewer barriers when expanding business to the Internet." - Michael Hartzell CLM
"If I had a nickel for every marketing test I have done, I would invest in more marketing tests." - Michael Hartzell CLM
"Use the "P" Triad for each decision: People, Purpose, Profit." - Michael Hartzell CLM
"Planning before moving Prevents Pathetic Performance." - Michael Hartzell CLM
"There can be confusion when prioritizing. Giving up 'good' may be necessary to go for 'great'. Giving up 'good' to make room for 'great' can be initially gut wrenching - even when it makes sense." - Michael Hartzell CLM
"When reaching for the stars with new ideas, think about the people who were originally laughed at and later became the respected expert." - Michael Hartzell CLM
"People like to do business with companies who care." - Michael Hartzell CLM