I will plan my week in advance vs reacting to the moment.

 Be Proactive

I will have a mission & vision, think ahead, and know in advance what the objectives / principles are before I make decisions.

Begin with the End in mind

I will spend time & energy on what helps to achieve the mission vs what seems to be urgent. Interviewing weekly, training, guerilla marketing, & planning.

First things first

I will have healthy relationships with the staff, customers (and boss) and everyone walks away from each contact with value.

Think win-win

I will personally connect with no less than 50% of my customers AND I will connect with each person on my team to understand their likes / dislikes / goals.

Seek first to understand, then be understood

I will find ways to leverage individual differences to create a whole that is greater than the sum of its parts.

Synergize

I will take time out of production to build production capacity through personal renewal of the physical, mental, social, emotional and spiritual dimensions.

Sharpen the saw